Our Story
New kids on the block
In the Beginning - August 2014
In August 2014, following 8 years of service
in the battery industry, one of our company directors, Jonathan,
decided to set up his own business, Westcountry Batteries, supplying and installing all types of batteries.
Unbeknownst to him, at the same time,
following 12 years of service in the battery industry, our other company
director, Darren, also decided to set up his own business, Off Grid Technologies (specialising in all types of off-grid living, DC power, energy storage and solar panels)
Working together
Joining Forces - June 2015
Within 6 months we had started supplying each other and even working
together on installations – both at the design and fitting stages. We
obviously hit it off and therefore decided to share a business premises.
We covered each other’s holidays and treated each other’s business like
our own, whilst watching them both grow stronger.
Two become one
The Merge - October 2016
2016 was the year we decided to marry our
two highly specialised companies to enable us to expand our range of
products, providing a one-stop-shop for all DC powered products.
This merger saw the birth of Batteries and
Solar, which is now a leading supplier of DC power products with a
comprehensive supplier network, providing a lot more than just batteries
and solar. Our range of products has expanded to include refrigeration
and heating, bespoke cable making, LED lighting, inverters, chargers, a
huge range of accessories and much more. This means we can cater for all
types of leisure vehicle conversions, off-grid systems, lighting
applications, marine, and system design.
Right place, right time
The Big Move - June 2017
No sooner had we started, we found we were running out of space. Our
continuous expansion and growth meant a bigger workshop and showroom was
needed – and fast! Luckily, we were in the right place at the right
time as our next-door neighbours were moving.
A steady stream
Customer Focussed - October 2017
2017 saw us going from strength to strength, with a steady stream of
customers walking through our doors. We needed a head of customer
relations; which Arthur took to very quickly and politely.
Building a future
A Dedicated Team - April 2018
In 2018 it became apparent that we could no longer match the high volume
of demands for our products and services. Therefore, embracing
expansion and diversification again, we began employing highly qualified
and experienced workshop technician and delivery driver. This has
strengthened even further our services platform and product knowledge,
making us the one-stop shop for all your battery and solar powered
needs.
Embracing expansion
New Website - June 2019
In June 2019, following an explosion of
demand for our products, we decided to target the online market to
enable us to offer new customers far and wide access to our extensively
stocked shop.
Consequently, we opened our arms to welcome a
new website manager, who is helping us to make in-roads into online
sales. This means we are now also an online one-stop-shop for all you
self-builders out there.
As we were growing we needed a second technician, therefore Adam was invited to join us in August 2019.
Adapt, Adjust, Overcome
Covid-19 –March 2020
When the Prime Minister, Boris Johnson, announced a nationwide lockdown to curb the widening outbreak of Covid-19, the future of Batteries and Solar was suddenly uncertain. In the face of this adversity, we implemented a strategy to reduce stock levels, whilst also bracing ourselves for the expected loss of trade.
Like so many other businesses, we were forced to close our retail store.
However, due to the importance of a large range of our products, we were able to continue operating, albeit within the parameters of the restrictions.
Setting up a makeshift retail counter at the main warehouse door meant we could safely serve any customers who wished to collect- and the customers just kept on coming! By mid-May, to our surprise, instead of maintaining our customer base and sales, we had rapidly expanded!
Meeting Rising Demands
Growth – June 2020
On the 1st June 2020, Kurt, one of our IT specialists, joined us. Just over a month later, further demands placed on the warehouse meant we constantly needed all hands to the pump! This led to Rob joining our expanding team in late 2020 as Warehouse Operative and Delivery Driver.
As Covid-19 restrictions ebbed and flowed, things were far from back to normal, but we became accustomed to rising and adapting to each challenge.
Focusing on Future
Developing and Evolving – June- October 2021
In June 2021 further expansion within the warehouse enabled Dominic, our Deputy Warehouse Manager, to join us.
By October our steady growth meant that we were quickly running out of space, which led to us taking on an additional warehouse in the yard just above our main unit. This was full to the brim with stock in under
three weeks!
A week later, Andy joined our ever-stretched sales team and got to
work on developing our trade customer base.
Adjusting our Sails
Change is Inevitable - 2022
In early 2022 our ERP (Enterprise Resource Planning) and Accounting System was no longer keeping up with us and our rate of growth, so the hunt for a new system began.
Little did we know that this would be a long and arduous process that would unfortunately lead to a very tricky year.
In February, Jack, our IT Manager, joined us and immediately began the process of mapping and implementing the new ERP.
July 2022 saw Huey, one of our Workshop Technicians, join us. This enabled us to expand the Workshop and was the first foothold towards one of our future plans. We also added Max to our Warehouse Team, easing the pressure momentarily...
In September 2022 we made the very difficult and financially unsettling decision to change our ERP again! This set us back some way, creating a negative impact on our productivity, and often felt like a huge step backwards!
However, we continued to meet our customers’ needs, which in turn led to the arrival of Matt, who joined as a Workshop Technician in October. Not only that, but a month later, the Warehouse Team required further assistance, and Aimee joined our Goods In and Despatch Department.
Trust the Seeds you are Planting
Focus Creates Expansion – 2023
Our steady growth over the years meant that our Accounts Department was beginning to feel the pressure, so in January, Claire joined us an Accounts Administrator.
For a long time our Workshop and Warehouse Teams have worked within the same building, but our expansion in both sections meant that space was becoming tight. We made the decision to separate the workshop, moving them to another unit nearby, thus creating not only more space for our Warehouse Team, but also the opportunity
to work on 4-5 vehicles simultaneously.
Our Ethos
At Batteries and Solar our mission is to combine the skills of our workforce with our commitment to high-quality customer service. We know that technology can change quickly and are seeing huge and exciting advancements within the industry. Consequently, our promise to you is that we don’t make assumptions, or make you feel uncomfortable asking questions, but instead offer you the benefit of our knowledge and expertise in plain English. We are dedicated to staff improvement and ensure that all our team undertake relevant training in order to be at the cutting edge of industry advancements. This means that our passionate experts can make the right recommendations to suit your individual needs, providing each customer with a personalised service.
Meet the Team
Welcome to Batteries & Solar Ltd, the leading supplier of DC power products.
Today we celebrate the fact that our team has over 50 years of experience in the industry. With our combined knowledge, honesty and expertise, why go anywhere else?
Darren
Director
Jonathan
Director
Abi
Accounts Administrator
Claire
Accounts Administrator
Andy
Technical Sales Manager
Grace
Sales Manager
Arthur
Customer Relations
Skyla
Security Officer
James
Workshop Manager
Jack
IT Manager
Kurt
IT Technician
Viktoria
Marketing
Dom
Procurement Manager
Steve
Warehouse Manager
Aimee
Assistant Warehouse Manager
Rob
Warehouse Operative
Max
Warehouse Operative
Matej
Warehouse Operative
Lewis
Junior Workshop Technician