We accept a variety of payment methods.

  • Paypal
  • Visa
  • Visa Electron
  • Mastercard
  • Delta
  • Maestro

You can track your order using our Delivery Tracking page. You can also log into your account and click on the order in question to see the status.

*Please note that sometimes the tracking can take a day or two to be updated by the courier. If it looks like it’s not moving, chances are it’s on its way!

We can deliver internationally but this may incur extra delivery charges. See our Delivery Information page for pricing.

Yes we do, you can collect from our store in Plymouth.

We use an SSL (Secure Sockets Layer) certificate to encrypt your data.

SSL is an encryption method that all online retailers who deal with credit or debit card details must have. An SSL encryption stops hackers from accessing your personal or financial information, ensuring your details are secure and safe.

Check for an SSL Certificate

An SSL Certificate is also a good indicator of trust and legitimacy on a website. There are two easy methods of determining whether a website has SSL certification. Firstly, an icon of a locked padlock should be present in the URL bar at the top of your web browser. Another method of identifying a website with an SSL Certification is the domain name:

  • Secure websites begin with: https://
  • Unsecured websites begin with: http://

Yes, we offer trade accounts if you are a registered company and can provide us with 12 months of trading history.

We offer a Nationwide price promise but it must be the same product and in stock with the company you find it at. If you would like a price on an item please use our price promise page and submit the form.

Have a question but can't find the answer?

Give us a call on 01752 656270 and we will answer any questions you may have.

Monday to Friday from 08:30am to 5:30pm – Saturday 9:00am to 1:00pm