How to return an item/s.
Print and fill out a returns form which can be found here. Please remember to fill in all the details on the returns form.
Package your item/items including all original packaging, accessories and manuals etc along with the returns form filled out in step 1.
Send your item/s back to us at Batteries & Solar Ltd, 61 St Modwen Rd, Marsh Mills, Plymouth, Devon, PL6 8LH.
Once we recieve your item/s back we will begin to process a refund/exchange dependant on what you selected on the returns form.
Returns FAQ’s

Please contact us on 01752 656270 within 24 hours to report any damaged goods. Alternatively you can email us at [email protected]

You will need to complete our returns form, and return the goods to us; parcels without a returns form may be refused.

Once we have received the damaged goods we will despatch a replacement or refund you in full dependant on your choice when completing our returns form.

Download Returns Form

If you need to change or cancel any orders please contact us on 01752 656270 before 1.30 pm on the day of the order.

Any orders that have been dispatched cannot be cancelled and will be delivered.

If you have changed your mind or decide you no longer require the goods, you will need to complete a returns form and return the item/s to us in their original packaging and with any accessories/manuals etc within 14 days.

Download Returns Form